Add A Team Member
"Add Team Member" is a feature that allows users to include new members to the team, simplifying the onboarding process in a single step.
On this page, users can seamlessly add a team member by completing the given form. Simply fill out the form to include essential information about the team member in the system.
Basic details like Team member name, Phone number, Email address, Role, Password, etc. In case the team member's role is service engineer or warehouse manager there will be a few more required fields that need to be filled.
Steps to Add Team Member
Step1: Login in Admin Portal (with valid credentials)
Step2: Open the side menu
Step3: Go to User module
Step4: Click on "Team Member " sub-module
Step5: Click on "Add Team Member"
Form for adding Team member roles: Admin, Manager, Executive
Form for adding Team member roles: Service Engineer
Service Engineers are vital team members who link the company, outlets, and customers. Assigned to specific states and cities, each Service Engineer manages multiple outlets, ensuring efficient coverage. Their role includes addressing warranty and complaint cases for the assigned outlets, and providing direct and prompt support. This approach guarantees localized assistance and quick issue resolution, contributing to high customer satisfaction. With a focus on direct communication and problem-solving, Service Engineers play a crucial role in customer trust-building within their designated areas.
Our Service Engineers benefit from a specially designed app, easily accessible on their phones. This user-friendly app allows them to efficiently enter and manage complaint and warranty details, ensuring a streamlined and hassle-free process. With just a few clicks, our team can provide swift and accurate support to address customer concerns.
Form for adding Team member roles: Warehouse Manager
In our company, we have Warehouse Managers for each warehouse, and a warehouse can have more than one manager. Using our user-friendly app, each Warehouse Manager handles the stock details for their assigned warehouse, making it easy to keep track of products and maintain smooth operations.
Note: The user has the additional option to add team members through the import feature, allowing for efficient bulk addition of team members to the system.
Import Team Members
Simplify user efforts with our import functionality, enabling seamless addition of multiple team members in seconds.
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