Complaint

Streamlined Test Result Management for the Complaint raised under Service Engineer

The complaint module for service engineers is designed to streamline the management and resolution of customer complaints or issues about the products offered by the company.

The application empowers service engineers to effortlessly monitor complaints assigned to their designated outlets, providing a seamless way to update and include test results for the respective batteries. This streamlined process enhances efficiency and ensures accurate documentation for swift issue resolution.

Following are features a service engineer can perform regarding complaints

• Manage Complaints

• Track Complaints details

• Add Visit

• Add Test Details

• Cancel Complaints

• Raise Warranty